Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the website k2completefitness.com and the coaching services provided by K2 Complete Fitness LLC, doing business as K2 Complete Fitness (“K2 Complete Fitness,” “we,” “us,” or “our”). By using our website, submitting a form, or enrolling in coaching, you agree to these Terms.

1. Services

K2 Complete Fitness provides personal training, fitness programming, and nutrition coaching, delivered in person and online. Specific services, session counts, and term length are set out in your individual coaching agreement or invoice.

2. Not Medical Advice

K2 Complete Fitness is a fitness and nutrition coaching provider. We are not physicians, registered dietitians, or licensed healthcare providers, and nothing we provide constitutes medical advice, diagnosis, or treatment. Consult your physician before beginning any exercise or nutrition program, particularly if you have a pre-existing condition, are pregnant, or are taking medication.

3. Assumption of Risk

Physical exercise carries an inherent risk of injury. You voluntarily assume all risks associated with participating in our programs. You agree to disclose any relevant medical conditions and to stop and seek medical attention if you experience pain, dizziness, or discomfort.

4. No Guarantee of Results

Individual results vary based on adherence, genetics, starting point, and factors outside our control. We make no guarantee of any specific outcome, including weight loss, muscle gain, or performance improvement. Testimonials reflect individual experiences and are not a promise of similar results.

5. Payment Terms

Fees, billing frequency, and term length are specified in your coaching agreement or invoice.

Recurring payments are charged automatically to your payment method on file until the term ends or the agreement is cancelled in accordance with its terms.

Payments are processed by a third-party payment processor subject to its own terms.

Late or failed payments may result in suspension of services.

6. Cancellation and Refunds

Cancellation terms are governed by your individual coaching agreement. Unless that agreement states otherwise, coaching fees are non-refundable once a billing term has begun. Missed sessions are not refundable and may be rescheduled at our discretion subject to the notice period in your agreement.

7. SMS and Mobile Messaging Terms

By providing your mobile number and checking the applicable consent box, you agree to receive text messages from K2 Complete Fitness at that number.

Program description — K2 Complete Fitness sends coaching-related messages, appointment reminders, and account notifications. Separately, and only with your specific consent, we send promotional and marketing messages about our programs and offers.

Consent is not a condition of purchase. You are not required to agree to receive marketing text messages in order to buy any goods or services from us.

Message frequency — message frequency varies; you can expect approximately 2–8 messages per month.

Cost — message and data rates may apply. Charges are billed by and payable to your mobile service provider.

Opt out — reply STOP to any message to cancel. You will receive a confirmation message, after which no further messages will be sent.

Help — reply HELP for assistance, or contact us using the details in Section 13.

Carrier liability — mobile carriers are not liable for delayed or undelivered messages.

Supported carriers — carriers are not responsible for the content of messages, and service may not be available on all carriers.

Privacy — your mobile information and opt-in consent will never be shared with third parties or affiliates for marketing purposes. See our Privacy Policy.

8. Client Responsibilities

You agree to provide accurate information about your health and training history, to follow programming as reasonably instructed, and to communicate honestly about adherence. Coaching outcomes depend substantially on your participation.

9. Intellectual Property

All training programs, nutrition plans, written materials, videos, and content provided by K2 Complete Fitness are our intellectual property and are licensed to you for personal, non-commercial use only. You may not resell, redistribute, or share them with non-clients.

10. Supplements and Third-Party Products

Any supplement or product recommendation is informational only. We do not manufacture these products and make no representation about their safety or efficacy. Consult your physician before starting any supplement.

11. Limitation of Liability

To the fullest extent permitted by law, K2 Complete Fitness and its coaches shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim.

12. Governing Law

These Terms are governed by the laws of the State of Missouri, without regard to conflict of law principles. Any dispute shall be resolved in the courts located in Greene County.

13. Contact Us

K2 Complete Fitness

K2 Complete Fitness LLC

117 S Lexington St Ste 100, Harrisonville, MO 64701

Email: Kase@k2completefitness.com

Phone: 6368753740